Healthcare News March 7, 2013

  • Health Care Providers Give Cloud Vendors High Marks on Security

    Yet 66% of non-cloud users say security and control are still an issue with cloud adoption

    NEW ORLEANS, Louisiana – Wednesday, March 6, 2013 –With an average satisfaction score of 4.5 out of 5 on security, cloud users feel safe. Non-cloud users though remain at bay-particularly with many questions still looming around the future of cloud computing in healthcare. The KLAS report titled Cloud Computing Perception 2013: The Hybrid Cloud in Healthcare looks at the evolution of the cloud in healthcare, provider concerns, as well as vendor performance.

    Given the near-perfect satisfaction scores that cloud-users gave to their vendors, 66% of non-users surveyed said security was definitely the main issue stopping them from moving forward with adoption.

    “The contrast in this report between cloud users and non-users is really telling.” said Erik Westerlind, research director and report author. “It really helps providers and vendors get a sense of the gaps that exist within current cloud offerings. Furthermore, providers will understand which vendors might be able to resolve their concerns.”

    The rated vendors in this report are Allscripts, Cerner, and Siemens. To learn more about the cloud computing vendors and findings in this study as well as related reports that will publish in 2013, check out the full report, Cloud Computing Perception 2013: The Hybrid Cloud in Healthcare. This report is available to healthcare providers at a significant discount. To purchase, visit                                                                                                                     

    About KLAS
    KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and KLAS’ staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

  • Gamma-Dynacare Selects PilotFish’s HL7 Interface Engine Solution to Support Strategic Integration Initiatives

    Gamma-Dynacare Leverages Capability of Interoperability with Any Entity Towards Transforming Laboratory Information into Client Solutions

    Middletown, CT –(PRWEB)– March 6, 2013 – Applied PilotFish Healthcare Integration (APHII), a provider of middleware solutions, announced today that Gamma-Dynacare Medical Laboratories has implemented its eiPlatform and eiConsole for Healthcare, HL7 interface engine products. The products support the high-volume data exchange and diverse healthcare integration requirements of Gamma-Dynacare’s broad range of laboratory information and services solutions. Gamma-Dynacare generates information and knowledge that is critical to patients and their health. Timely data exchange and the interoperability of this data between Gamma-Dynacare and its clients are essential.

    Gamma-Dynacare is one of Canada’s largest and most respected providers of laboratory services and solutions. Their clients include 9 million patients, more than 15,000 healthcare professionals, governments, regional health authorities, hospitals, long-term care facilities, clinical trial sponsors, employers, insurers and other laboratories. The high volumes of data and very disparate requirements of these clients necessitate an enterprise integration solution. Central to Gamma-Dynacare’s selection of the PilotFish Interface Engine solution was its high performance capability, scalable architecture and common model method of integration.

    “By rationalizing the myriad of data formats, communication protocols and encryption methods used through transformation to a single common set of standards, the eiPlatform interface engine enables Gamma-Dynacare to communicate and exchange data with any entity,” said Neil Schappert, Executive Chairman of Applied PilotFish Healthcare Integration. “The barriers to interoperability with any Gamma-Dynacare client are totally eliminated. Past impediments due to disparate formats, proprietary systems and incompatible transmission protocols are no longer obstacles to the rapid and seamless exchange of data.”

    The eiPlatform is a future-proof solution. Not only does it support FTP transmission, it also supports web services and over 20 other protocols. It is easily extended through an Open API to support any future protocol or standard and for adding additional components.

    The IDE complement to the eiPlatform, the eiConsole for Healthcare, is instrumental in enabling developers to rapidly configure Gamma-Dynacare interfaces. Its unique, graphical “Assembly Line”, drag & drop data mapper and HL7 specific features and components provide dramatic cost and time savings. “In metrics, we are finding that by leveraging PilotFish solutions interfacing time has decreased by 50%”, said David Brajkovich, Director of Business Applications Development at Gamma-Dynacare. “With PilotFish we can be more responsive and accommodating to our clients and deliver payloads that are spot on accurate, an absolute necessity in healthcare data exchange. As a result, we consider PilotFish one of our key enablers that provide us with technology services and support for client connectivity requirements.”

    Using the eiPlatform and eiConsole for Healthcare, Gamma-Dynacare has gone into production with multiple interfaces exchanging data with hospitals, EMR providers, as well as dozens of practices. Future plans include expanding the use of PilotFish software to interface with other clients and to support Gamma-Dynacare’s Service Oriented Architecture (SOA), Enterprise Service Bus (ESB), message queuing and standardization efforts.

    Applied PilotFish Healthcare Integration is exhibiting at HiMSS13, March 4-6, 2013, New Orleans, LA, Booth #7941 – see live demos of the eiPortal and eiConsole for Healthcare (an IDE featuring a graphical Assembly Line for configuring interfaces).

    About Gamma-Dynacare Medical Laboratories

    Providing Information. Impacting Lives. Caring for People. By living this mission, Gamma-Dynacare Medical Laboratories ( will achieve its vision of becoming the trusted leader in transforming laboratory information and services into solutions that improve health, wellness and the Canadian health care system.

    About PilotFish

    Applied PilotFish Healthcare Integration, Inc. (APHII) is a subsidiary of PilotFish Technology. Founded in 2001 and based in Middletown, CT, PilotFish Technology develops middleware to enable the integration of disparate systems. APHII distributes PilotFish products directly to healthcare industry end users and through select channel partners. For more information, visit health, or contact Monika Vainius, Vice President at 860 632-9900 x 303.


  • Everest Group Names Dell Services as Leader in Healthcare Provider Application Outsourcing Service Providers

    Dell Services recognized as a Leader based on analysis of Dell’s IT and business solutions in Healthcare Provider Application Outsourcing

    ·         Everest Group PEAK Matrix assessed Dell’s market success and delivery capability against competitors and positioned Dell number one

    PLANO, Texas, March 5, 2013 – Dell Services today announced that Everest Group positioned Dell as a “Leader” in its Performance | Experience | Ability | Knowledge (PEAK) Matrix for Healthcare Provider Application Outsourcing (AO) Service Providers. Everest Group analyzed the capabilities of eight leading AO service providers based on their market success and delivery capability, and then divided the field into three categories: Leaders, Major Contenders and Emerging Players. Among its competitors, Everest Group positioned Dell Services at the top of the Leader category.

    Everest Group recognized Dell as the standout provider, acknowledging Dell Services’ strong legacy as a leader in healthcare IT and robust capabilities, including EMR cloud and disaster recovery services, cloud clinical archiving and mobility solutions. Dell’s competitive advantages include deep application, business process and infrastructure outsourcing capabilities with large and medium-sized customers, as well as multiple relationships with leading healthcare vendors. The PEAK Matrix also noted the Dell Services acquisition strategy, including security expertise through SecureWorks and apps modernization through Make Technologies and Clerity Solutions, as a key market differentiator.

    “The healthcare market is witnessing fundamental changes, as healthcare providers are incented to leverage IT and analytics for improving care quality and health outcomes, while bringing down the cost of care,” said Jimit Arora, vice president, Everest Group. “Hospitals, physicians, health insurers and life science companies alike are looking to service providers to help get the most out of their applications and technology resources to improve processes and drive down costs. Among the service providers we analyzed in the healthcare provider segment, Dell was the leader based on its depth of knowledge and breadth of capabilities.

    More than 2,000 hospitals and 30,000 physicians worldwide rely on Dell for IT support, benefiting from Dell’s full-service, end-to-end IT solutions. Dell works with healthcare organizations to affordably and effectively deploy electronic medical records; improve business processes; enhance access to and gain insights from their data; and meet complex healthcare regulations with data security solutions. These services empower healthcare providers to focus more on patient care instead of administrative tasks.

    “The adoption of IT by healthcare organizations is critical to reducing the cost and improving the quality of care,” said Sid Nair, vice president & global general manager, Healthcare & Life Sciences, Dell Services. “Everest Group’s positioning of Dell Services further solidifies our end-to-end solutions strategy, which has been developed through a mix of research and development and acquisitions. Customers can depend on us as a one-stop-shop for their healthcare IT needs.”

    The right combination of technology and services increases productivity for clinicians and administrators, and ultimately results in improved patient care. With more than 20 years of experience designing, delivering, managing and supporting IT solutions in healthcare, Dell continues to build on its commitment to accelerate innovation in the healthcare environment as an Everest Group Leader.

    Dell at HIMSS13

    Dell will showcase its end-to-end solutions and services for healthcare at the Healthcare Information & Management Systems Society (HIMSS) 2013 Annual Conference and Exposition, March 3-7 at the Ernest N. Morial Convention Center in New Orleans. (Booth #4427, Hall F).

    Following HIMSS13, Dell will host a Healthcare Think Tank on March 19. Dell has invited industry thought-leaders to take part in an interactive discussion exploring the challenges and opportunities on the path to information-driven healthcare. Join the conversation via live stream or follow on Twitter at #DoMoreHIT.

    About Dell
    Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed. Learn more at


  • Philips Healthcare and Vidyo Enable Enterprise-Grade Video for Remote Patient Monitoring
    Clinical Care and Coordination Is Revolutionized with Vidyo’s Next-generation Video Communications Technology Incorporated into Philips’ IntelliSpace eCareManager 3.9 Platform
    Andover, MA and Hackensack, NJ – March 6, 2013 – Royal Philips Electronics (NYSE: PHG, AEX: PHIA) and Vidyo, Inc. today announced that the first Philips Healthcare solution incorporating enterprise-grade video for patient monitoring applications – Philips IntelliSpace eCareManager  3.9 enterprise telehealth platform featuring Vidyo’s VidyoRouter technology –  was launched during the Healthcare Information and Management Systems Society (HIMSS) 2013 conference and exhibition in New Orleans.
    The new remote patient monitoring platform follows an earlier announcement of the companies’ collaboration in April 2012, initiating Philips’ launch of an enterprise video conferencing platform for healthcare to be used for monitoring ICU patients. Technological features of the system incorporate multiple tools for enabling better coordination of patient care, care team collaboration, and patient engagement; allowing visual monitoring and access to vital patient information from remote locations, in a reliable and cost effective manner.
    The platform combines Philips orb – a newly launched graphical dashboard – with Vidyo’s VidyoRouter Platform, which expands the ability for care provider devices to work across a broader range of networks. Orb’s ability to integrate practical data with visual technology helps clinicians to prioritize patient needs and streamline in-hospital care. The orb dashboard features circles that represent individual patients and their health status. By viewing these circles, clinicians can determine, at a glance, important patient or population-level information, such as which patients are in need of immediate care versus others who might be ready for hospital discharge. It also helps clinicians prioritize information that was previously unavailable due to the massive amount of data created by a single patient, whether they are providing care at the bedside, from the nurses’ station, or hundreds of miles away from a remote, centralized telehealth care team.
    As the adoption of telehealth by health systems continues to increase, companies with complementary technologies are working together to support clinicians who are managing large populations of patients remotely but don’t have the capacity to manage multiple technical systems. Philips eCareManager 3.9 and Vidyo’s collaboration provides a continuous, single platform to reduce technological redundancies – from the Emergency Department to the ICU and discharge – and offers continuity for quality of care.
    The integrated workflow provides healthcare facilities with the flexibility to manage large patient populations while maintaining visibility into individual treatment needs. The system enables an expansion of video telepresence across geographically dispersed locations, and aggregates clinical informatics solutions designed to improve the quality of patient care for patients in the hospital and in the home.
    “Enterprise-wide deployment of next-generation telehealth services requires advanced video technology that is scalable and flexible enough to support the needs of today’s caregiver, family and patient, regardless of distance or setting.” said Lori Lazzara, Philips’ VP, GM Connected Care Solutions. “This newest version of our IntelliSpace eCareManager platform is the first system which meaningfully combines these innovative technologies from Vidyo and Philips, and underscores our shared commitment to enabling patients to be transitioned between acuity levels at the most appropriate time, to improve patient care and reduce costs.”
    “When two leaders in technological innovation, such as Philips and Vidyo, combine forces, the result is game-changing for the healthcare market,” said Amnon Gavish, Vidyo’s Senior VP of Vertical Solutions. “The interface of our two platforms is a significant first step toward a longer- term vision of providing effective telepresence for improving patient management in the ever-evolving environment of healthcare.”
    About Royal Philips Electronics
    Royal Philips Electronics (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2012 sales of EUR 24.8 billion and employs approximately 118,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming, home and portable entertainment and oral healthcare. News from Philips is located at
    About Vidyo, Inc.
    Vidyo, Inc., pioneered Personal Telepresence enabling natural, HD multi-point videoconferences on tablets and smart phones, PCs and Macs, room systems, gateways that interoperate with H.323 and SIP endpoints, telepresence solutions and affordable cloud-based broadcast solutions. Vidyo for Healthcare eliminates the access, performance and cost issues of traditional systems that require expensive MCU equipment and dedicated QoS. With its amazing quality, unmatched accessibility and market-shifting cost-efficiency, Vidyo for Healthcare provides hospitals, specialized medical centers and physician clinics with low latency telepresence-quality video conferencing from any mobile, desktop or room-based endpoint over the Internet, WiFi and 4G networks.  Vidyo delivers end-to-end encryption, provides HIPAA-compliant security, and easily integrates into existing healthcare environments with support for a variety of medical devices and interoperability with existing conferencing infrastructure. Learn more at, on the Blog or follow @vidyo on Twitter.

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